Terms and Conditions
1. Introduction
Welcome to Securaline—The Ultimate Caravan Clothesline. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to comply with and be bound by these terms.
2. Company Information
Securaline is an Australian-owned and operated company based in Queensland. Our products are proudly designed and manufactured in Australia to enhance your caravanning experience.
3. Acceptance of Terms
By placing an order with Securaline, you confirm that:
You are at least 18 years old or have obtained consent from a parent or guardian. You have read and agree to these Terms and Conditions. All information you provide is accurate and complete.
4. Ordering and Payment
4.1 Ordering Process
To purchase a product, add it to your cart and complete the checkout process. You will receive an order confirmation email upon successful placement of your order.
4.2 Pricing
All prices are listed in Australian dollars (AUD) and include Goods and Services Tax (GST) where applicable. Prices do not include shipping costs, which will be calculated at checkout based on your delivery address.
4.3 Payment Methods
We accept major credit cards and other payment methods as indicated on our website. By providing your payment details, you authorize us to charge the specified amount for your order.
5. Shipping and Delivery
5.1 Dispatch and Delivery Time
We aim to dispatch products within 3-5 business days after receiving your order. Delivery times may vary based on your location but typically range from 5-10 business days within Australia.
5.2 Shipping Charges
Shipping costs are calculated at checkout based on your delivery address and the weight of the items purchased.
5.3 International Shipping
Currently, we only ship within Australia.
6. Returns and Refunds
6.1 Change of Mind Guarantee
If you change your mind about a purchase, you may return the product within 30 days of the dispatch date for a store credit, minus a 10% administrative fee.
The product must be unused, unopened, in its original packaging, and in resalable condition. Proof of purchase is required for all returns. Return shipping costs are the responsibility of the customer.
6.2 Faulty or Damaged Products
If you receive a faulty or damaged product, please contact us within 7 days of receipt. We will arrange for a repair, replacement, or refund in accordance with Australian Consumer Law.
7. Limitation of Liability
To the fullest extent permitted by law, Securaline is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the replacement of defective products or a refund of the purchase price.
8. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and disclose your information.
9. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Securaline and is protected by Australian and international copyright laws. Unauthorized use or reproduction of our content is prohibited.
10. Use of Website
You agree not to use our website for any unlawful purpose or in a way that may harm our reputation. You must not transmit any viruses or harmful code through our website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
11. Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising from these terms or your use of our website will be subject to the non-exclusive jurisdiction of the courts of Queensland.
12. Changes to Terms
We reserve the right to amend these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of the website constitutes acceptance of the updated terms.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Address: 7 Ratcliffe Road, Diamond Valley Qld 4553
Phone: 0400 931 050
Email: sales@securaline.com.au
14. Miscellaneous
Severability: If any provision of these terms is found to be unenforceable, the remaining provisions will remain in effect.
Waiver: Failure to enforce any right or provision in these terms shall not constitute a waiver of such rights.
By purchasing from Securaline, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.